Frequently Asked
Questions, answered quietly.
If something you are wondering about isn't covered here, our concierge is always reachable directly.
How long does a custom engagement ring take?
Most Elixyr commissions take four to eight weeks from first conversation to delivery, depending on the complexity of the design and the stones involved.
What does an Elixyr ring cost?
Pricing depends entirely on the design, metal, and stones. We share transparent estimates after the first design conversation, with options at multiple price points.
Where are Elixyr rings made?
Every ring is hand-finished by our atelier partners in India, using responsibly sourced metals and certified natural or lab-grown stones.
Can I use a stone I already own?
Yes. We frequently reset heirloom diamonds and gemstones into new designs. Bring the stone (or its certification) into your first conversation.
Do you ship worldwide?
Yes, we deliver Elixyr rings internationally, fully insured. Customs and duties depend on your country.
What if I do not know my partner's ring size?
We provide a discreet sizing kit and complimentary resizing within the first six months. Many proposals are made with a placeholder; the final ring is sized after the yes.